The "Order Success" page had a table listing the downloadable file(s) that you purchased. If you did not download at that time then please follow the link in your order confirmation e-mail to view your order history (QETools.com >> My Account [login required]). Find your recent order and click "view" for more details. A download link is provided in the "Download links" table near the bottom of the page. Download and follow the installation instructions in your order confirmation e-mail.

You must have Administrator privledges on your computer to install QETools.

The installation file is corrupt and likely did not download in its entirity. Some downloads terminate prematurely, particularly when using a slower network connection, causing the installation file to be corrupt. Please contact QETools Support for a workaround to the normal download.

Yes. Each QE Tools analysis creates its own live Excel worksheet and uses standard Excel features and objects. Thus, you can select and modify any of the objects just as you would in Excel. Chart title, axes, colors, styles and formats are all customizable.

Each QE Tools analysis creates its own worksheet with a copy of the data from the variable data entry worksheet. Data modified in the entry worksheet will be used in all analyses following the data change. Charts, graphs and analyses previously performed must be modified by updating data in the worksheet for that specific tool. Alternatively, you can rerun the analyses once the data have been modified in the variable data entry sheet.

Yes. However, when one of the QE Tools analyses is initiated, the data values from the variable data entry sheet are copied to the new analysis tool worksheet. Thus, making a change to one of the data entries in the newly created analysis worksheet will not cause the data to update in dependent formula cells. The data are copied as values and represent a snapshot of the variable data entry sheet upon creation.

QE Tools operates as an Add-in within Excel and does not limit the number of output sheets. According to Microsoft the number of worksheets is a workbook is "limited only by avalable memory" though performance can degrade with large workbooks (a function of many factors and is related by the number of sheets). QE Tools provides a warning when the QE Tools project file contains thirty (30) worksheets as it may be possible that unnecessary worksheets are being maintained and thereby inflating file size and reducing performance.

QE Tools uses an algorithm to reduce long variable names to fifteen (15) characters. For variables whose names are greater than fifteen (15) characters in length, the first eight (8) and last (7) characters combine to a new variable name.

Yes. You have the option to select data from a “range” rather than selecting data from the available variable data on the data entry worksheet. [show me]

Please contact Support@QETools.com to suggest a future product enhancement or to enquire about tool customization for your organization. QE Tools provides many of the standard Six Sigma quality tools but your suggestion can lead to improvements!

A demo version can be "unlocked" by purchasing a product validation key from http://www.qetools.com. Simply browse to "Buy QETools Now" in the left-hand "Categories" window. Purchase QETools even if you already have QETools installed as a demo version on your computer. You will receive an e-mail upon completion of your order which will list a product key. From the QE Tools menu in Excel select QE Tools Help >> About QE Tools >> Unlock Now. Enter you product key. (Note: At completion of your online order you will also have the option of downloading a new Setup.exe file. You can reinstall and follow the prompts including the entry of your product key to obtain a full and up-to-date version of QETools which may be newer than your demo version).

Please contact QETools Support for information on upgrading.